Privacy Policy

Last updated: 10/11/2025

Welcome to Be Healthy with Satish (“we”, “us”, “our”, or the “Website”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://behealthywithsatish.com

(the “Website”) and use our services (the “Services”).

By using the Website or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use the Website or Services.

1. What Information We Collect

1.1 Information You Provide

We may collect and process the following data which you voluntarily provide when you use the Website or our Services:

Your name, email address, phone number, postal address, and other contact information.

Health or wellness information, notes or assessments you submit (e.g., if you fill out a form for coaching, check-in, etc.).

Payment information, if you purchase services or products (note: payment processors may collect and store payment data; see section 5).

Communications: when you message us, email us, submit enquiries or feedback.

1.2 Automatically Collected Information

When you visit the Website or use the Services, we may automatically collect certain information about your device and usage, including:

IP address, browser type and version, time zone setting, browser plugin types and versions.

Device attributes (operating system, platform, unique device identifiers).

Referring website, pages you visit, page interaction information (scrolling, clicks, links), the date & time you visit, and other usage data.

Cookies and similar technologies—see section 7.

1.3 Information from Third-Parties

We may receive information about you from third parties, such as analytics providers, advertising networks, or social media platforms (for example when you login or share). We do not sell or rent your personal information to third parties.

2. How We Use Your Information

We use your information for various purposes, including:

To provide, operate, maintain, and improve our Website and Services.

To respond to your enquiries, provide client/coach support, and manage your account.

To schedule, deliver, and follow up on wellness coaching, check-ups, reports and any related services.

To send transactional messages, updates, confirmations, notifications (for example, appointment reminders, subscription renewal notices).

To monitor usage of the Website and analyse trends to improve our services.

To carry out marketing and promotional activities (only if you’ve opted in when required by law).

To comply with legal obligations and protect our rights.

3. Legal Basis for Processing (where applicable)

For users in jurisdictions where applicable data-protection laws apply, we rely on legal bases including:

Your consent (for optional services or marketing communications).

Performance of a contract (providing you coaching, products, or services you’ve requested).

Our legitimate interests (improving services, ensuring security) as long as they are not overridden by your rights.

Compliance with legal obligations.

4. How We Share Your Information

We may share your personal information with:

Service providers, subcontractors, and vendors who help us run our Website and Services (e.g., hosting, analytics, payment processing). They are contractually required to keep your data secure.

Coaches, practitioners, or other wellness staff involved in delivering your services (with your consent).

Legal authorities, law enforcement or regulators when required by law or to protect rights, property, safety.

In connection with a merger, acquisition, sale of assets or financing, your information may be transferred as part of the business transaction—provided that the receiving party agrees to protect your data as described herein.

Aggregated or de-identified information that does not identify you individually may be shared for analytics or reporting.

We do not share, sell or rent your personal data for marketing purposes to third parties without your explicit consent.

5. Payment and Billing

When you purchase services or subscription(s) via the Website (for example coaching, wellness packages, products), your payment information is processed by secure third-party payment processors (such as Razorpay/PayPal/other). We do not store full payment card details ourselves, except as needed to comply with applicable law.

Please refer to the payment processor’s privacy policy for full details on how they handle your data.

6. Data Retention

We will retain your personal information only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (for example tax, accounting, regulatory requirements).

When the information is no longer needed, we will securely delete or anonymise it.

7. Cookies & Similar Technologies

We use cookies and similar tracking technologies to collect and use your information. Cookies are files placed on your device which allow us to recognise you and remember certain information.

7.1 Types of Cookies

Essential cookies: Required for the Website to function (e.g., session cookies, login status).

Performance/analytics cookies: Collect information about how users use our Website (what pages they visit, etc.).

Functional cookies: Remember choices you make (language, region).

Advertising/targeting cookies: Used to deliver adverts relevant to you and your interests (only if we allow advertising or analytics with third-party networks).

You can control or delete cookies via your browser settings. Note that restricting cookies may impact your experience on the Website.

8. Data Security

We adopt appropriate technical and organisational measures to protect the security and confidentiality of your personal data, including encryption of data in transit and at rest, access controls, regular security reviews, and staff training.

However, no method of transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security. If you believe your data has been compromised, please contact us immediately (see section 11).

9. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

Access: Request a copy of the personal information we hold about you.

Rectification: Ask us to correct or update your information.

Erasure (right to be forgotten): Request deletion of your personal data (where applicable).

Restriction: Ask us to restrict or suppress processing of your data.

Portability: Receive your personal data in a structured, machine-readable format.

Object: Object to our processing of your personal data (e.g., for marketing).

Withdraw consent: If processing is based on consent, you may withdraw your consent at any time.

To exercise these rights, please contact us using the details in section 11. We may ask you to verify your identity before fulfilling such requests. We will respond within applicable legal timelines.

10. International Transfers

Your personal information may be transferred to, stored or processed in locations outside your country of residence (including India or other jurisdictions where our service providers operate). If so, we will ensure appropriate safeguards are in place to protect your data, and that the transfer is lawful under applicable data protection laws.

11. Children’s Privacy

Our Website and Services are not directed to children under the age of 18. We do not knowingly collect personal data from children under 18 without parental consent. If you believe we may have collected information from a child under 18, please contact us and we will delete such information as required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements in services. We will post the updated policy on this page and indicate the “Last updated” date. We encourage you to review it periodically.

Your continued use of the Website or Services after changes have been posted constitutes acceptance of the revised policy.

13. Cancellation and Refund Policy

Last Updated: [Insert Date]

Thank you for choosing Be Healthy with Satish for your wellness journey. We are committed to providing guidance and support to help you achieve your health goals. Please read our Cancellation and Refund Policy carefully before purchasing any plans, programs, consultations, or coaching packages.

13.1. Coaching and Wellness Consultation Services

Our services involve personal time, customized plans, and ongoing support. Because these services begin as soon as you enroll, all coaching, consultation, and wellness program fees are generally non-refundable after the plan has started.

13.2. 30-Day Money Back Guarantee

We want you to feel confident when investing in your health. That’s why we offer a 30-Day Money Back Guarantee on wellness coaching and nutrition programs.

If you follow the recommended plan consistently and do not see any noticeable progress within 30 days, you may request a 100% refund of your program fees.

Eligibility Requirements for Refund

To qualify for the 30-Day Money Back Guarantee, you must:

i. Attend the scheduled check-ins and consultations.

ii. Follow the nutrition and lifestyle plan as instructed.

iii. Track your daily routine and progress honestly.

iv. Share weekly updates or reports when requested.

This guarantee is based on genuine participation and effort, as results depend on lifestyle consistency.

How to Request a Refund

If after 30 days you believe you have not experienced any positive changes:

Email us at [Insert Email Address] with:

Your full name

Date of enrollment

Brief description of your experience

Proof of following the plan (progress logs/updates shared earlier)

Once reviewed, refunds will be processed within 7–14 business days to the original payment method.

Important Note

If the plan was not followed consistently, or if communication check-ins were missed without notice, the guarantee does not apply, since results depend heavily on daily implementation and guidance follow-through.

13.3. Once the Plan Has Started

Once a plan or coaching session has begun (including the first consultation, assessment, or delivery of your personalized plan):

No refunds will be issued.

This is because personalized guidance, evaluation, planning, and time investment are already provided.

13.4. Missed Sessions / Rescheduling

If you miss a scheduled call or session:

Please inform us at least 6 hours in advance to reschedule without penalty.

Sessions missed without notice will be considered completed and cannot be rescheduled.

13.5. Program Transfers

If you wish to transfer your remaining program sessions to a family member:

Transfer is allowed only once.

The family member must agree to the same terms and conditions.

13.6. Digital Product Purchases (if applicable)

Any digital materials, diet charts, e-books, checklists, or downloadable products are non-refundable once delivered.

13.7. Health and Results Disclaimer

Results vary based on individual lifestyle, consistency, medical condition, and effort. No guaranteed results are promised, and refunds cannot be provided based on performance outcomes.

14. Shipping and Delivery Policy

At Be Healthy with Satish, most of our offerings are wellness coaching services, consultations, and digital plans. Therefore, we do not typically ship physical products unless specifically mentioned.

14.1. Delivery of Coaching Services

Once you complete your enrollment or purchase:

Your first consultation or onboarding call will be scheduled within 24–72 hours.

Personalized plans, lifestyle guidance, and dietary charts are shared digitally through WhatsApp, Email, or Client Portal.

14.2. Digital Products (Diet Plans, E-Books, Reports, etc.)

Digital materials are delivered via:

Email

WhatsApp

Google Drive Link

Client Dashboard (if applicable)

Delivery Time: Within 1–3 working days after onboarding or assessment completion.

14.3. Physical Product Delivery (If Offered in Future)

If we introduce physical wellness products or merchandise:

Shipping terms, delivery timelines, and courier details will be mentioned at checkout.

Tracking details will be shared via SMS/Email/WhatsApp once an order is dispatched.

Note: Delivery times may vary based on location, courier delays, and holidays.

14.4. Incorrect Contact Information

We are not responsible for delays in delivery if:

Incorrect phone number

Incorrect email ID

Incorrect shipping address (for physical goods)

are provided during checkout or registration.

14.5. Need Help with Your Delivery?

For support regarding document delivery, onboarding, or product shipments, contact:

Email: contact@behealthywithsatish.com

Phone/WhatsApp: +91-7558610077

15. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or our data practices, you can contact us at:

Be Healthy with Satish

Website: https://behealthywithsatish.com

Email: contact@behealthywithsatish.com

Phone: +91-7558610077

Thank you for entrusting us with your personal information. We value your privacy and will continue to work to safeguard your trust.